Have Questions? We’re Here to Help.
We’ve compiled answers to some of the most common questions clients ask about our services, process, and support. If you don’t see what you’re looking for, feel free to reach out—our team is always happy to assist.
General Services
-
We offer fully managed HR, payroll, and benefits administration services. From calculating and processing payroll to compliance audits, new hire onboarding, and benefit renewals—we function like an off-site HR department tailored to your business.
-
Not necessarily. We’re platform-agnostic and can work with systems like ADP, Justworks, or Gusto. We can also manage these platforms on your behalf, so you don’t have to deal with them directly.
HR & Compliance
-
Yes. Our HR specialists provide support via phone, email, or even in-person when needed. We help with everything from performance management and disciplinary actions to claims investigations and compliance reporting.
-
Absolutely. We’ll help you create, update, or digitize job descriptions, offer letters, policies, and more—tailored to your company and fully compliant with state and federal regulations.
-
No problem. We manage compliance and payroll across multiple states and help ensure your business stays compliant with the specific rules in each jurisdiction.
Payroll & Tax
-
Yes. We handle calculation, withholding, remittance, and filing of all federal and state payroll taxes—including W-2s, 1099s, garnishments, and ACA compliance reports.
-
Definitely. We generate customized reports based on your needs—including labor costing, vacation tracking, sick time usage, and more.
Benefits
-
Yes. We manage benefits administration from start to finish, including enrollments, terminations, renewals, COBRA notifications, and ACA compliance.
-
We can assist in evaluating plan options and coordinating with your brokers or carriers to ensure employees have access to competitive, compliant benefits.
Working With Us
-
Yes. You’ll have both a dedicated payroll specialist and a dedicated HR professional, ensuring continuity and personalized support.
-
We're human-first. While we use modern systems and tools, your employees and managers will get real answers from real people—not bots or ticket queues. We pride ourselves on fast, personal, and practical service.
-
We specialize in working with companies that have 50–300 employees, but we're happy to talk if you’re growing or have unique needs.